Where is your store located? Can I visit in person?
We’re based in Lahore and currently operate as an online-only brand. At the moment, we do not have a physical store open for visits.
How long does delivery take?
Orders within Pakistan are usually delivered within 4–5 working days. If you need your order sooner, express delivery within 3–4 working days may be available. Please contact us through Instagram DM or WhatsApp for express orders.
Do you offer free delivery?
No! We don't offer free delivery.
Do you ship internationally?
Yes, we do offer worldwide shipping. International delivery charges vary depending on the destination, package weight, and number of items. Please reach out to us on Instagram or WhatsApp for shipping details.
Are there any ongoing discounts or promotions?
Any current discounts, promotions, or special offers will be announced on our Instagram page, Stories, and website. Keep an eye on these platforms for the latest updates.
Where can I shop your collection?
You can browse and shop all currently available pieces directly through our website. If you need help choosing an item or placing an order, feel free to contact us via Instagram DM or WhatsApp.
Where can I find the price and product details?
You’ll find the price, fabric details, available sizes, size chart, and other product information on the respective product page.
How will I know if my order has been dispatched?
Once your order has been shipped, a tracking ID will be sent to the email address provided at checkout. If you haven’t received your tracking information, simply contact us through Instagram DM or WhatsApp and we’ll be happy to assist.
What is your exchange policy?
We accept exchange within 48 hours of receiving your order. Please note that we do not offer refunds, and sale or discounted items are not eligible for return or exchange.
If you need a size exchange, we will arrange the replacement size once the original piece is received and meets our return conditions. Return shipping costs are the responsibility of the customer.
If you receive a defective item, please contact us within 48 hours of delivery. The defective piece must be sent back to us, and once we receive and verify it, we will send you a replacement piece.
Please note: Items must be returned in their original condition, unworn, unwashed, and with all original tags and packaging intact.